If you have been able to verify two things about your Apple ID, you need a trusted device or a trusted phone number to iforgot.apple.com unlock . We hope you enjoy the update on your iPhone or iPad, so the next steps can help you get your account back. The process to Unlock Apple Id Click on Open Account. Enter your trusted phone number, and then click on the top-right. Enter the verification code sent to your trusted phone number. Enter your Apple ID password to unlock your account. If you don't remember, tap Forgot Password. Enter the password, and then you can create a new password. When done, you can sign in with your Apple ID and new password.